Regulatory Protocols

1. Introduction

TimberVectorForge ("we", "us", or "our") is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Swedish data protection legislation. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

2. Data Controller

The data controller responsible for your personal data is: TimberVectorForge, registered at 217 51, Tessins Väg 10, Malmö, Sweden. For data protection inquiries, contact: [email protected]

3. Categories of Personal Data

We may collect and process the following categories of personal data:

• Identity Data: Name, username, or similar identifier
• Contact Data: Email address, telephone numbers, delivery address
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform
• Usage Data: Information about how you use our website, products, and services
• Marketing Data: Your preferences in receiving marketing from us

4. Purposes and Legal Basis for Processing

We process your personal data for the following purposes and legal bases:

• Contract Performance (Art. 6(1)(b) GDPR): To perform our obligations under any contract entered into between you and us
• Legitimate Interests (Art. 6(1)(f) GDPR): To manage our business, improve our services, and ensure network security
• Consent (Art. 6(1)(a) GDPR): Where you have given consent for specific processing activities
• Legal Obligation (Art. 6(1)(c) GDPR): To comply with applicable laws and regulations

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

6. International Transfers

Some of our external third parties may be based outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: (a) the transfer is to a country that has been deemed to provide an adequate level of protection; (b) we use specific contracts approved for use in the EEA; or (c) we ensure appropriate safeguards are in place.

7. Your Rights

Under the GDPR, you have the following rights:

• Right of Access (Art. 15): Request access to your personal data
• Right to Rectification (Art. 16): Request correction of inaccurate personal data
• Right to Erasure (Art. 17): Request deletion of your personal data
• Right to Restriction (Art. 18): Request restriction of processing
• Right to Data Portability (Art. 20): Request transfer of your personal data
• Right to Object (Art. 21): Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

8. Data Security

We have put in place appropriate technical and organizational measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

9. Contact Information

For any questions regarding this Privacy Policy or our data practices, please contact: TimberVectorForge, 217 51, Tessins Väg 10, Malmö, Sweden, Email: [email protected], Phone: +46 70 419 53 78

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

2. How We Use Cookies

TimberVectorForge uses cookies for the following purposes:

• Strictly Necessary Cookies: Essential for website functionality. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences.

3. Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and parts of our website may no longer be fully accessible. Most web browsers allow you to:

• View cookies stored on your device
• Block all or some cookies
• Delete cookies when you close your browser

4. Changes to This Policy

We may update this Cookies Policy from time to time. Any changes will be posted on this page with an updated revision date.

1. General Principles

At TimberVectorForge, we strive to deliver exceptional digital services. Due to the bespoke nature of our work, refund policies are structured to reflect the project milestones and deliverables completed.

2. Milestone-Based Refunds

Projects are divided into defined milestones with associated payments. Refund eligibility is assessed based on completed versus pending milestones:

• Pre-Project Cancellation: Full refund of any advance payment if cancelled before work commences
• During Execution: Refund calculated proportionally based on completed versus remaining milestones
• Post-Delivery: No refund applicable once final deliverables have been accepted

3. Quality Disputes

If you are dissatisfied with delivered work, please submit a detailed written request within 14 calendar days of delivery. We will conduct a quality review and propose one of the following resolutions:

• Revision of the delivered work at no additional cost
• Partial refund proportional to identified deficiencies
• Credit toward future services

4. Non-Refundable Items

The following are non-refundable:

• Third-party licenses or software purchases made on your behalf
• Domain registration or hosting fees already processed
• Work completed and approved during project execution

5. Refund Processing

Approved refunds will be processed within 30 business days using the original payment method. For international transactions, processing times may vary based on banking institutions.

1. Acceptance of Terms

By accessing or using the services of TimberVectorForge ("we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Scope of Services

We provide web development, design, and digital ecosystem engineering services as described in individual project proposals and statements of work. Each engagement is governed by a specific agreement that supplements these general terms.

3. Intellectual Property

Upon full payment, all intellectual property rights in the delivered work transfer to the client. TimberVectorForge retains the right to display completed work in portfolio presentations unless otherwise agreed in writing. Pre-existing frameworks, libraries, and tools remain the property of their respective owners.

4. Client Obligations

The client agrees to:

• Provide timely access to necessary systems, accounts, and information
• Designate a primary point of contact for project communications
• Review and approve deliverables within agreed timeframes
• Make payments according to the agreed schedule

5. Limitation of Liability

To the maximum extent permitted by law, TimberVectorForge shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from: (a) your use of our services; (b) any unauthorized access to or use of our servers; (c) any interruption or cessation of our services.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This obligation survives the termination of the business relationship for a period of three (3) years.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Sweden. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Malmö, Sweden.

8. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

9. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes indicates your acceptance of the modified Terms.

10. Contact

For questions regarding these Terms, contact: TimberVectorForge, 217 51, Tessins Väg 10, Malmö, Sweden, Email: [email protected], Phone: +46 70 419 53 78